Incident Statistics
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First Response
Time

10
minutes
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Response Time
Benchmark

-
15%
%
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Closure Time

45
minutes
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Fire Emergency Response
Incident Process
  • 1 Continuous Monitoring and Readiness

    Platform runs continuously and monitors the fire alarm detection systems

  • 2 Event Detection

    Platform receives the fire alarm, from fire management platform

  • 3 Initial Validation

    Platform validates the alarm against video analytics and CCTV to confirm the incident is genuine or not

  • 4 Notification and Alert Dispatch

    Notifies all the relevant stakeholders and triggers the public announcement for evacuation

  • 5 Real-Time Coordination

    Platform provides the live tracking of people evacuation and ensures there are no trapped people via guided navigation for evacuation routes. Continuous monitoring of people location and communicate emergency evacuation team

    Ensure necessary HVAC and elevators are non-operational

  • 6 Incident Resolution

    Platform determines the severity of fire and inform number of fire brigades and fire trucks required for the location and creates the green corridor for fire trucks to the location

    Dispatch the ambulance system if required and inform police department

  • 7 Post-Incident Management

    Root cause analysis will be prepared with relavent stake holders

  • 8 Audit and Reporting

    Platform manages all touch points and track changes for audit control purpose